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Frequently Asked QuestionsFulton Theatre
1. How can I purchase tickets for the theatre?Tickets can be purchased online 24 hours a day, 7 days a week or through the box office Monday through Friday 10 AM - 5 PM, and 2 hours before all performances on weekends. We Accept VISA, MasterCard, American Express, and DISCOVER. top2. Are refreshments allowed inside the theatre?The Fulton Guild serves snacks, soft drinks, beer and wine before the show and at intermission. All proceeds benefit the Fulton. Only bottled water is allowed in the theatre; all other food and drinks are to be consumed in the lobbies, not the theatre. top3. Does the Fulton provide assistance for deaf and hearing impared patrons?The Fulton provides ASL interpreters for the Pay What You Will perfomance on the first Saturday matinee performance of every production. Advance Pay What You Will tickets are available through Tara Potterveld. The Fulton is equipped with an assistive listening system. Headsets are available free of charge from the House Manager in the lower lobby prior to the show. Devices should be returned to the House Manager or an Usher after the show. top4. Does the Fulton offer assistance for vision impaired patrons?Yes. The Pay What You Will performance (the first 2PM Saturday matinee of every production) is audio described. Headsets are available from the House Manager. top5. Can the Fulton accommodate patrons in wheelchairs?For the mainstage, seating is available on the main floor in front boxes, back boxes or transfer seats. The Studio Theatre is fully accessible. Please inform us of specific wheelchair seating arrangements when ordering tickets. top6. What is the Fulton's smoking policy?The Fulton strictly prohibits smoking inside the building. The Fulton would like to ask all patrons to kindly step outside if they wish to smoke while visiting the theatre. top7. Am I allowed to record productions at the Fulton?Recording Devices Of Any Kind Are Prohibited! Photographic, video or sound recording is a violation of copyright laws. Any devices discovered may be confiscated by the House Manager. top8. May I bring my cell phone or pager into the theatre?The Fulton asks that theatre patrons please silence ALL items that make noise! Cell phones and pagers are disruptive to the production and your fellow audience members. Please silence your device or check it with the House Manager. top9. Where are the restrooms located?Restrooms for the mainstage are located on each floor of the theatre. The main restrooms are located on the second floor and can be reached by taking the elevator or the Grand Staircase. All restrooms are handicapped accessible. Restrooms for the Studio are located in the fourth floor lobby. top10. What happens if I arrive at the theatre late?The theatre is open to the public 30 minutes prior to each performance. Late-arriving patrons may be asked to wait until they can be seated at the House Manager’s discretion. top11. What is the Fulton's ticket return policy?All sales are final. There are no refunds, however, exchanges may be made for a fee. Current subscribers enjoy FREE ticket exchange privileges and lost ticket insurance. top12. Is there a place to hang my coat?For the mainstage, a self-service coat room is located off the main lobby (to the left as you enter) on the first level. The Fulton is not responsible for lost items. Please do not hang articles of clothing over the railings in the auditorium! For the Studio, a coat rack is in the fourth floor lobby. top13. In the event of inclement weather will my show be cancelled?The Fulton maintains a firm policy of not canceling performances due to inclement weather. Patrons are urged to make every effort to attend. top14. Who should I contact if I lose something during a visit to the Fulton?If you have lost personal items during a visit to the Fulton please call the Box Office at 717-397-7425 and an associate will be glad to help you. top15. Is there a public telephone available at the Fulton?Yes, a courtesy telephone is located in the Ticket Office lobby for the convenience of our patrons. top16. Am I able to purchase gift certificates for the theatre?Yes! Give the gift of theatre to a friend, relative, co-worker or client. Gift Certificates are perfect for every celebration and may be purchased buy calling the Ticket Office at 717-397-7425. top17. May I rent the theatre for a special event?Our beautiful theatre is available for parties, weddings, receptions and business functions. Engagements are available in conjunction with a performance or independently. For rental information contact the Administration Office 717-394-7133. top18. Does the Fulton offer any kind of 'group discount'?What could be more fun than a theatre party with friends? Group discounts are available for groups of 15 or more. Great for groups of any kind. Contact the Box Office at 717-397-7425 for more information and rates. top19. Does the Fulton offer tours of the theatre?Yes! Every market day (Tuesdays, Fridays, and Saturdays) visitors will be welcomed free of charge into the theatre for a docent-led look at some of the most colorful performers, productions, and fascinating events to have marked the Grand Old Lady of Prince Street's 157 years. Groups of six or more should call the box office for an appointment, 717-397-7425. top |
